Privacy Policy for Energy Swing Windows

Introduction

At Energy Swing Windows, we respect the privacy of all website visitors and users of our services. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

Active Collection: We collect personal information that you provide through contact forms, phone calls, SMS, and email addresses used in communication with our staff. This includes your name, business name, address, phone number, email address, and financial information required for service orders.

Passive Collection: Our website passively collects non-personal data such as IP addresses, session cookies, browser types, and site usage data to enhance your browsing experience and improve our services. This data helps us understand site traffic, user behavior, and detect potential threats.

Use of Collected Information

We use your information to:

  • Provide and improve our services
  • Communicate with you regarding inquiries, service requests, and sales
  • Send newsletters, promotional emails, and SMS text for informational purposes
    • All newsletters and promotional emails feature a 1-click unsubscribe
  • Analyze website traffic and user behavior to enhance site functionality

Data Security

We implement security measures such as firewalls, SSL encryption, and restricted access to protect your personal information. However, we cannot guarantee absolute security due to potential unauthorized access.

Information Sharing

We do not sell or trade your personal information to outside parties except:

  • With your consent or to enforce our Terms of Service
  • With third-party service providers under non-disclosure agreements
  • In response to legal requirements or to protect against illegal activities or safety threats
  • During company mergers or acquisitions
  • In aggregated form for statistical purposes

Cookies and Third-Party Tools

Our website uses cookies to collect data on site traffic and user preferences. We also use third-party tools like Google Analytics for site analysis and advertising.

Third-Party Links

Our site may contain links to third-party websites with separate privacy policies. We are not responsible for the content or activities of these linked sites.

SMS Privacy Policy

Personal Information: We collect your phone number and any information you provide in text messages.

Use of SMS Information: Your phone number is used to:

  • Provide and improve our services
  • Inform you of sales, services, and important announcements
  • Respond to inquiries and service requests

Opting In and Out:

  • Opt-in methods include online sign-up, text keywords, paper forms, or at point-of-sale locations.
  • To opt-out, text “STOP” or “QUIT” to [Short Code].

SMS Data Security: All messages are stored on secure servers. We strive to protect your data but cannot guarantee complete security. You understand that anyone with access to your mobile phone may view messages. Energy Swing Windows is not liable for unauthorized access to your messages.

Your consent to SMS is not required to receive other services from Energy Swing Windows.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their information. If informed of such data, we will delete it promptly.

Policy Updates

Changes to this Privacy Policy will be posted on this page. Policy updates apply to information collected after the update date.

Contact Us

For questions or concerns, contact us at:

  • Phone: 1-724-387-2991
  • Address: 3245 Miracle Drive, Suite #300, Murrysville, PA 15668